The Oriental Reviews & rating: Latest reviews for The Oriental, Hyatt Regency Addis Ababa

Reviews

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4

Hello Hayat Regency Management, I wanted to share feedback on my recent stay at your hotel. Overall, my experience was excellent, although I was unable to extend my stay and had to switch to a different hotel. Firstly, I'd like to commend the cleanliness of the rooms and the hotel in general. The service provided, both at the restaurant and reception, was exceptional. Additionally, your internet service is among the best in town, which, as a Google Engineer, I can attest to. However, I must address an issue regarding the parking entry, which was quite challenging. Despite the availability of ample parking spaces, the entry point was poorly designed, making it difficult to maneuver in and out. I even sought assistance but unfortunately couldn't find any. I hope this issue can be addressed. Furthermore, there seems to be a communication gap regarding the parking, as those directing customers to the lot should clarify whether it's manageable for new arrivals. It was disappointing to be guided to the parking lot by someone representing Hayat Regency, only to find it inaccessible. Thank you for considering this feedback, and I hope it contributes to enhancing the overall experience for future guests.

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Dawit Tesfaye a month ago
5

I stayed at a luxurious hotel with stunning views, impeccable service, and lavish amenities. The room was spacious and elegantly decorated, with a plush king-sized bed and a marble bathroom. I indulged in gourmet meals at the hotel's fine dining restaurant and relaxed by the infinity pool overlooking the sky . The staff catered to my every need, making me feel like royalty during my stay. It was truly a pampering and unforgettable experience